Harried Store Clerk

Pete Palazzolo, Fixing Problems along the Retailer Supply Chain

Let’s discuss some of the challenges that retailers may face in the supply chain and how the use of smart mobile technology can help improve

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Pete Palazzolo, Where the Retailer Supply Chain Must Improve

In previous blog postings and podcasts that I’ve done on What’s Next Retail, I focused on a lot of the challenges that retailers are facing

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Pete Palazzolo, Four Strategies to Improve Retailer Supply Chain

I’m often asked “How conscious are retailers that managing the supply chain needs improving?” Retailers are a pretty savvy group, as you know, and they’re

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Microsoft at NRF

Microsoft Previews the Future of Retail at NRF

Microsoft came to the National Retail Foundation’s 2013 annual conference, with one goal in mind – to help you the retailer engage audiences in a

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Empty Store

PODCAST: Sandeep Walia, 2012 Reflections and NRF Expectations

As I reflect on the 2012 holiday season with an eye towards how 2013 will turn out, especially with a highly-anticipated NRF show kicking off

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Holiday Multi-Channel Guide

Ten Ways for Retailers to Increase Revenue

In these tough economic times, the retail industry saw an increased number of online deal seekers this holiday season. In the flurry of online retail

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4 Ways to Increase Holiday Shopper Revenue with Multi-Channel Retail

It’s that time of year again: the holiday season.  And retailers can be glad that consumers are feeling jollier about the current economy than in

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Microsoft Retail Photo

The New Retail Reality – Are You Ready?

Consumers today are more sophisticated, technologically savvy, and digitally connected than ever before. As a result, they are both more empowered in how, when, and

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Mature Man Buying OnLine

PODCAST: Sandeep Walia, Using Technology to Become More Customer Centric

I’ve thought a lot about how retailers should be more effectively focusing their business around customers. You would think it would be something that retailers

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PODCAST: Sandeep Walia, Multi-Channel Optimization, Mobility, and Survival

Retailers are struggling with multiple issues. I’m often asked what the biggest challenges retailers are faced with. To me, the first is multi-channel strategy; they’re

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