Company Overview

Junction Solutions provides vertical-specific on-premise and on-demand software applications and services that help organizations enhance operational performance, reduce costs, expand delivery channels and strengthen relationships. Built on Microsoft Dynamics® AX and designed specifically for Food & Beverage, Multi-Channel Retail and Distribution companies, Junction Solutions’ innovative offerings focus on enterprise resource planning, (ERP), supply chain management (SCM – demand, order, warehouse, yard and distribution management), human capital management, merchandising, order entry management, call-center management, eCommerce engagement and fulfillment. The company was named 2010 Microsoft Dynamics® Retail Partner of the Year.

Retail Vertical Focus

Specialty retailing, sport and hobby, nursery, apparel

Solution Overview

JunctionMCR™ is an end-to-end solution set designed for Multi-Channel Retailers, built into Microsoft Dynamics® AX. JunctionMCR provides retailers with the flexibility and functionality critical to connecting people, processes and profitability, while helping to drive customer engagement and business growth. Retailers have access to business intelligence that allows them to better target customers with offers and promotions based on defined business rules and purchasing behavior. Once a customer is ready to buy, JunctionMCR streamlines order fulfillment and provides visibility into order and customer data, for responsive customer service when needed, resulting in higher customer satisfaction and loyalty.

Value Proposition for Retailers

Junction Solutions’ end-to-end solution set is fully integrated into Microsoft Dynamics AX. We are deep in the retail vertical and have been recognized by Microsoft for excellence in product and for what we help our customers achieve. Our solution is ideal for retailers with complex, dynamic supply chains.
Dedicated Resources for Retail and Location:  Junction Solutions is a privately held corporation headquartered in Atlanta, GA  with offices in San Francisco, Denver, St. Louis and Toronto.

Customer References in Retail

Simon Pearce, Peets Cofffe & Tea, Cable Shopping Network, Miles Kimball

Case Studies

Miles Kimball Company: Catalog business leader Miles Kimball Company set an ambitious growth goal, aiming to almost triple the company’s revenue within five years. That meant a vastly increased volume of customer transactions and higher workloads for all departments. To manage operations, Miles Kimball rebuilt its business infrastructure on Microsoft® technology and replaced aging software tools. The company engaged Junction Solutions to implement Microsoft Dynamics® AX and JunctionRES retail software. The new, integrated business solution scaled to unprecedented numbers of transactions and users, and facilitates cost reductions and increased efficiencies in most business groups. Read how Miles Kimball developed its plan and used the latest software technology to achieve its goals. Download the case study.

Peet’s Coffee and Tea: Increasing order volumes in all distribution channels and steady growth meant that Peet’s Coffee and Tea could no longer use the same legacy, custom-written, and unconnected software tools to maintain the momentum. By collaborating with Junction Solutions, Peet’s implemented Microsoft Dynamics® AX with vertical-specific software that Junction Solutions developed. Today, Peet’s continues to practice its high quality and customer service standards while growth proceeds apace. With a unified business management solution that enables efficiencies in all company activities, managers can conduct smart decision making and take control of the company’s future. Peet’s Coffee & Tea Case Study.

Simon Pearce: Simon Pearce, specialty retailer and manufacturer of handcrafted glass and pottery, has built a reputation for simple, elegant design and high quality. The company had over 20 disparate systems, built on a Unix based platform that limited its productivity and growth. When Simon Pearce’s platform vendor discontinued its technology, Simon Pearce had an opportunity to evaluate best-of-breed solutions that would support its critical business priorities. By selecting Microsoft Dynamics AX for Retail and Junction Solutions’ JunctionMCR, Simon Pearce was able to unify its enterprise, provide visibility and access to data across departments, and automate time consuming manual processes. The project was completed in an aggressive six and a half month timeframe to enable the solution to go live before the busy holiday season. Simon Pearce Retail Case Study.