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An Interview with Michael Griffiths
The answers to these questions will be published shortly.
Question: What are the top three fundamental issues on the minds of retailers today?
Question: What do you view as some of the biggest challenges retailers face concerning mobility?
Question: How do you see the social network sites influencing the retailers and what can a retailer do to ensure their success and participation in that?
Question: What does it mean to be a customer centric retailer? Should retailers strive to be “customer centric” and, if so, what are some things they should be doing?
Question: What effects will the cloud have on retailers and what should they be doing today to ensure success in the cloud?
Question: IT has dramatically changed over the years, but retailers are often still using older technology. How can retailers get the data they need to grow and manage their business with this older technology?
Question: What should retailers do to become more efficient and balanced while increasing their dependence on technology? How can they manage the cost of IT when everyone wants to increase investment in IT? Where will they need to support their dependence on IT?
Question: Where should retailers increase usage of technology when IT budgets are shrinking?